| Job Title: | Customer Insight Analyst - SAS - Kent |
|---|---|
| Reference: | A1-04-09-08 |
| Salary: | GBP25000-GBP33000 (Extras: Bonus & Benefits Package) |
| Location(s): | Kent |
| Industry(s): | Risk |
| Advertiser: | Aspire Credit Recruitment & Risk Management |
| Employment Type: | Permanent |
| Posted: | 04-09-2008 |
Description:
Job Title: Customer Insight AnalystReports to: Customer Insight Manager
Location: Kent - West Malling
Salary: £25,000 - £33,000 + Bonus / Benefits
Overview
To drive the formulation and/or optimization of customer management and risk management strategies using a variety of data driven analytical techniques including but not limited to customer profiling, segmentation and predictive modeling. A key aspect of this role also covers a significant data management and MI reporting element which includes data extraction for campaign execution, data preparation for analysis, production of monthly and weekly data sets and MI reports as well as performing data validations such as the creation of data quality/integrity reports and documentation of data dictionaries.
Accountabilities
• To undertake comprehensive analysis of customer data using various data driven or statistical techniques to provide valuable insights that will inform and improve current strategies or drive new initiatives.
• To ensure that the data is loaded and all required steps (ie validation, high level distributions and initial insight on the data) to be performed accurately within the timelines agreed with the project manager.
• Rapid uploading of data for analysis – From time to time, the other team members may require to perform specific analysis on the data and therefore this role will assist the team by uploading the data into the SAS environment to enable the analysis. This task will include exporting data from the SAS environment into summarized Excel pivot tables so that business users can use the data to perform various analyses.
• To liaise with external companies in responding to data request. This could involve providing data for campaign execution as well as receiving and loading post campaign data for analysis.
Candidate Profile
The candidate must have hands on experience in writing SAS programs, preferably including SQL and macros, whilst having the opportunity to project manage the work to ensure that it meets the time, cost and quality whilst maintaining excellent documentation throughout the process.
The candidate will be at least graduate level and will use their business acumen to elicit business requirements and convert these into technical or analytical solutions to obtain the answers required.
A good knowledge of Base SAS (preferably including SQL and macros) and SAS/STAT or Enterprise Guide and writing queries to interrogate data is essential. Knowledge of MS Excel is essential especially to be able to extract data into user friendly pivot tables so that users can interrogate data.
Please send your CV to phillip@aspirecredit.co.uk or call 0161 767 2350.
