Job Title:	Collections Strategy Manager - Western Europe
Reference:	A5-26-02-10
Salary:	£60000 to £70000 per annum Benefits: Bonus, Car, London Weighting, Pension, Shares etc...
Location(s):	London East
Industry(s):	Risk
Advertiser:	Aspire Data Recruitment
Employment Type:	Permanent
Posted:	27-02-2010

Description:

Job Title: Collections Strategy Manager – Western Europe
Location: London
Salary: £60,000 - £70,000 + Bonus, Car, London Weighting, Pension, Shares etc...

Overview

Responsible for minimising bad debt losses through the effective deployment and management of collections account strategy, policy and process in all Western Europe Retail Credit and Card portfolios.

Responsibilities

 Primary responsibility for delivery of portfolio collections performance
 Develop and test alternative collections strategies, policies and processes to continuously improve results
 Implement effective portfolio performance measures to monitor collections performance levels and track the benefits associated with strategy changes
 Identify and evaluate deficiencies and potential enhancements for the BI collections system infrastructure
 Seek out opportunities to improve the range payment options available to cardholders and implement those that will benefit company and customer the most
 Share best practice with other collections strategy managers in order to reduce losses across all portfolios
 Engage other areas of Credit Risk with information that can be used to improve processes external to collections
 Involve and lead the efforts in development / enhancement of new and existing Collections MI.
 Identify and deliver improvements to the range of account treatment and negotiation options available to collections agents
 Support the collections operation with ongoing development and monitoring of a collector incentive scheme

Candidate Profile

 Proven experience in the credit industry, a number of which have been spent in a collections related role
 Proven experience in the application and monitoring of data driven strategies to generate incremental value
 Completion of a degree in a numerate or semi-numerate subject or significant relevant experience
 Proven experience in driving performance through the deployment of processes within collections systems
 Strong understanding of how operational processes impact Risk Management
 Strong knowledge of Portfolio dynamics
 Advanced user of Microsoft Office packages (Excel, Word, PowerPoint, Visio)
 Excellent understanding of collections systems and the ways they can be used to improve collections strategy, policy and process
 Highly numerate and analytical – ability to interpret data to formulate proposals

Please send your CV to info@aspiredata.co.uk or contact us on 0845 850 4045.