| Job Title: | Business Support Manager |
|---|---|
| Reference: | bc/bsm |
| Salary: | Comprehensive Banking Benefits |
| Location(s): | Bedfordshire, Hertfordshire, Cambridgeshire, Norfolk, Suffolk |
| Industry(s): | Banking, Corporate Banking, Corporate Finance, Financial Services |
| Advertiser: | Barclays Commercial |
| Employment Type: | Permanent |
| Posted: | 19-07-2008 |
Description:
Business Support Manager – Opportunities in North London, Hertfordshire, Bedfordshire, East AngliaWith over 8000 colleagues working across the UK, Barclays Commercial Bank provides financial management services and industry-specific advice to some 183,000 large and medium-sized businesses. With access to the products and expertise of the entire Barclays Group, particularly Barclays Capital, Barclays Wealth and Barclays UK Retail Banking, it is a business rich with opportunity.
About Us:
As one of the world's most successful financial services groups, we've worked hard to set the market standard and continue to excel in providing comprehensive business solutions across five industry sectors. To ensure our Commercial Bank operations are working to the best of their ability, we rely on the dedication of our Support Team, which you will be responsible for managing.
About The Challenge:
• The jobholder is responsible for the delivery of turnaround and managed exit strategies to a demanding portfolio of UK customers (Medium Business & Agriculture and some Larger Business customers) experiencing financial stress, defined as Early Warning List.
• Responsible for determining the objectives, strategies and actions that need to be adopted to reduce the bank’s risk, often acting as the catalyst for change in our customers’ business strategy. Will manage the credit risk relationship (i.e. structuring, sanctioning, monitoring and control) and implement strategies through direct contact with the customer.
• For turnaround customers will agree with Relationship Managers/Relationship Directors and Generalist /Specialist Credit Teams the profile of success to ensure a smooth return of those relationships once achieved.
• Location independent role leading credit-based relationships for up to 30 customers, depending upon geography and complexity, that will generally have exposure less than £3m (including lower value Medium Business & Agriculture customers where Bank Risk is significant). Will operate principally through face to face customer meetings although more routine matters will be conducted through telephone meetings or via correspondence.
• Will receive product/technical, research, analysis, clerical and other case support.
• Act as a point of contact to Medium Business & Agriculture and Specialist Credit Teams for issues relating to Business Support.
About You:
With strong influencing and communication skills, you'll be adept at problem solving and comfortable making decisions. You'll be driven to produce results and motivate your team, and with an expert knowledge of Commercial Bank, you'll be familiar with operational risk, money laundering audits and all legislation affecting the bank. In short, you'll set the standard for your team and lead by example.
Essential
Good understanding of risk management policies and procedures.
Understanding of the principles of turnaround and managed exit strategies
Sound knowledge of insolvency legislation and procedures
Knowledge of the bank’s service standards.
Good current knowledge of all branch based lending products including pricing / tariffs.
A good current understanding of products and services used by Medium Business & Agriculture and Larger Business customers, including those provided by other group companies e.g. Sales Financing or BAssF.
An understanding of provisioning policy
Broad knowledge of the services provided by restructuring/insolvency professionals
Understanding of the Bank’s policies on Governance, Compliance and Complaint handling, in addition to FSA requirements
Understanding of Bank Systems e.g. Zeus
Broad knowledge and understanding of the vision for UK Banking and the contribution made by Business Support
Desirable
Knowledge of the scope and activity of Recoveries as well as the practical application of recovery techniques in such situations.
In addition to an award-winning range of benefits, designed to recognise and reward your achievements and improve your quality of life, we offer tremendous scope for personal and professional development. And such is the profile of Barclays Commercial Bank that if you make a name for yourself here it could lead to any number of other opportunities elsewhere within the Barclays Group.
