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Senior Analyst (Secured Collections & Recoveries)

This job is no longer available

Recruiter
TSB
Posted
08 November 2012
Closes
15 January 2013
Ref
CC-1898
Contact
TSB
Location
Gloucester
Experience Level
Contract Type
Hours
Salary
£Competitive

Further information

Senior Analyst (Secured Collections & Recoveries)
£Competitive
Gloucester

The Position
To design and implement credit management strategies that will enable Verde Bank business across Mortgage, portfolios to control lending risk, deliver sustainable growth and meet customer needs.

Key Accountabilities:
◦Responsible for developing approaches to ensure that collections and recoveries treatments are effective at the customer level. This will include for example treatments that migrate debt from one product to another are considered where this is in the best interests of the customer and the bank
◦Supporting the Senior Manager Collections & Recoveries strategy in the maintenance and development of the Arrears Policies for secured portfolios
◦Developing policies that will provide an effective and efficient application of Group credit policy, risk appetite, credit governance and applicable regulation / legislation
◦Support the oversight of the appropriateness and completeness of the Business Unit credit policies / procedures relating to arrears for secured portfolios
◦Act as a point of reference on all aspects of business unit arrears policies and procedures
◦Identify aspects of arrears governance, policy and accountabilities that are not supported by an appropriate framework or key processes and raise action plans to senior manager
◦Support the Head of Collections & Recoveries function in the continued design and development of control reporting within collections and recoveries, covering all aspects of controls including system, agent, and strategy/policy implementation.

Key Performance Indicators

Finance
◦Support achievement of relevant financial targets.

Building the Business
◦Delivery of key outputs
◦Timeliness
◦Quality
◦Robustness
◦Evidence of process improvements.

Customer
◦Evidence of customer and manager feedback
◦Quality of analysis and support
◦Personal impact.

Risk
◦Evidence of risk mitigation and control
◦Demonstrates understanding of control weaknesses in own area and implements effective plans to address
◦All material events escalated in accordance with group policy.

People Development
◦Evidence of colleague and/or self-development
◦Encourages others to develop new ideas.

Capabilities (generic)
◦Support the senior management in the Collections & Recoveries function to develop the reconciliation framework with collections and recoveries, ensuring that all core arrears systems have robust reconciliations in place and continually developed in line with migrations and enhancements
◦Perform root cause analysis on issues that arise, ensuring findings are communicated and recommendations for improvement are made
◦Demonstrate good skills in analysis, information presentation and influencing of stakeholders internal and external to Mortgage Risk.

Capabilities (technical/specialist)
◦Displays a good understanding of more sophisticated credit risk techniques and is able to apply these independently
◦Uses in-depth understanding of technical areas - and broader awareness of other areas, to prepare and analyse credit risk
◦Shows appropriate understanding of the different elements of the credit risk cycle in their work
◦Uses more complex techniques in analysis and recommendations
◦Measures exposure on accounting and/or economic bases and clearly understands the difference between the two
◦Displays a strong understanding of Group's Credit Risk Policy and is able to write appropriate business cases/implement solutions to reduce risk/deliver benefit based on set parameters
◦Able to identify the need for change
◦Lead/deliver small scale/local change.

To find out more, click apply.

TSB

You might have heard of Verde. It’s the project name Lloyds Banking Group has given to the programme which sees them build a new bank – TSB – for the UK.