IMSworldwide Values
Our values underpin all of our activities. At all times we operate with the highest levels of quality service provision. We place huge emphasis on the values of professionalism and integrity whilst ensuring quality and consistency in all processes within the work place. Allied to these values is a firm commitment to Innovation.
Quality
We place the highest value on our excellent long-standing relationships with clients and candidates: We are resolved to continue reaching for the highest quality standards in our work. These on-going relationships are built on a foundation of consistent quality of service, clear communication and continual service review and improvement. We operate a detailed Quality Policy, have comprehensive documented Quality Processes that govern all of our business activities, and have a dedicated Quality Champion who has responsibility for Quality Assurance & ongoing Quality Process improvements. The majority of our Consultants are all high calibre graduates with minimum of five to ten years recruitment experience; many hold related qualify ications, and all are committed to providing a best in class, superior level of client and candidate care.
Consistency
We pride ourselves on right first time, every time, attainment. This attainment is attested by the high percentage of our instructions that are repeat business. We are able to achieve this by ensuring consistency in all processes within the work place. The robustness of our support functions and our commitment to ongoing training & development in these areas means that we are able to ensure that we always achieve the very highest levels of service. We do not however allow ourselves to become complacent: We are always seeking to monitor our own performance and identify opportunities for improvement on a proactive basis.
Integrity
Honesty, trust, respect, fairness and responsibility as well as the free exchange of ideas form the foundation of integrity that supports the corporate culture at IMSworldwide. Everything we do is guided by the same set of core values and we recruit for our own team colleagues who share this fundamental value-set. By agreeing with our clients bespoke service level agreements, we make ourselves accountable for delivering what we promise- success really does matter to us! Our organisation operates on the principle of individual and company wide professional responsibility and we all work towards a comprehensive set of key performance indicators. We are delighted to invite clients and candidates to visit our offices to observe this principle in practice.
Innovation
IMSworldwide have a demonstrable track record of innovation; both by bringing brand new solutions to the market and through offering the most comprehensive combination of traditional solutions to meet the wide-ranging needs of our customers. We recognise that every candidate and client is unique, and resulting recruitment requirements call for unique solutions. By understanding the complexity created by industry sector, corporate profile, company culture, organisational structure, team dynamic, and the technical specification of individual requirements, IMSworldwide is able to provide innovative, often bespoke, solutions. We have a strong focus on continual improvement and are able to adapt quickly to the changing requirements of the ever more demanding markets in which we operate.
Telephone: +44 20 7405 7500
Email: enquiries@imsworldwide.co.uk
Web: www.imsworldwide.co.uk
